Liability of Real Estate Brokers

In Hawaii, real estate brokers and sales persons are required to be licensed by the State of Hawaii real estate commission under Chapter 467, Hawaii Revised Statutes. In addition to the requirements contained in Chapter 467, Hawaii Revised Statutes, real estate brokers and sales persons are governed by Chapter 99, Hawaii Administrative Rules.

Under Section 467-14, Hawaii Revised Statutes, a broker=s or sales person=s license can be revoked or suspended (or a fine imposed) where the broker or sales person commits certain acts. As examples, a broker or sales person cannot make any misrepresentation, cannot make false promises or fail to ascertain and disclose material facts concerning a real estate transaction or property.

Under Section 16-99-3, Hawaii Administrative Rules, a broker or sales person is required to conduct themselves to protect the general public in its real estate transactions. As examples, a broker or sales person cannot add to or modify the terms of an instrument previously signed, cannot convert other people=s money and cannot advertise a property without written authorization.

In addition to the general statutory requirements set forth above, brokers and sales persons (and their clients) are subject to certain other laws when engaging in certain real estate transactions such as the sale of condominium apartments, vacant land and Aused@ residential property. The propose of such laws is to protect the general public and requires the seller (broker and sales person) to make full disclosure of material facts concerning the property being sold.

Brokers and sales persons have a fiduciary relationship with their clients. The law imposes upon real estate brokers and sales persons fiduciary obligations of utmost good faith, integrity, honesty, loyalty and, in addition, the duty of due care and diligence. In addition, a broker or sales person has the duty to make full, fair and timely disclosure to their clients of all facts within their knowledge which are, or may be, material to the transaction and which might affect their client's rights and interests or influence their client=s actions.

As such, real estate brokers and sales person are required to comply with both the statutory requirements and the duties imposed by the law in their dealings for their clients. In Hawaii, residential and commercial real estate transactions involve substantial amounts of money and are complicated transactions. Thus, the above statutory requirements and duties imposed by the law are necessary to protect the public against harmful conduct that may be committed by brokers and sales persons.

Where a broker or sales person violates the requirements and duties set forth above, a person or company who has been damaged by such harmful conduct does have the right to bring an action against such broker or sales person to recover such damages. In addition, a brokers=s or sales person=s harmful conduct is usually a unfair and deceptive trade practice. In the event that such broker=s or sales person=s harmful conduct is an unfair or deceptive trade practice, then a person or company can recover three (3) times the amount of damages (treble damages) that person or company has suffered against the broker or sales person. Also, a person or company can recover attorney=s fees from the broker or sales person.

Problems areas between brokers and sales persons and their clients have been:

1. Value of Property. Buyers and sellers of real estate are always concerned about the value of the property they are buying or selling. A broker=s or sales person=s statements of current or future value of a property is a statement of opinion and such statements are often times a source of disagreement between clients and brokers and sales persons. Whether an incorrect opinion of a property=s value is actionable against a broker or sales person is a complex question that requires analysis by an attorney.

2. Nondisclosure. Sellers of real estate are concerned about what should be disclosed to a buyer. Buyers of real are concerned about what should they know about a property before they buy such property. Brokers and sales persons are required to assist a seller in making all necessary disclosures of material facts to a buyer. As such, when disclosures of material facts are not made, then the seller and buyer may have claims against the brokers and sales person involved in the transaction.

3. Negotiations and Contracts. Brokers and sales persons often assist their clients in negotiating and drafting the agreement to sell/buy property. Where the agreement to sell/buy property does not accurately reflect the agreement between the seller and buyer, the broker or sales person may not have exercised the due care required of them in the transaction.

4. Restrictions and Limitations. In Hawaii, restrictions and limitations are imposed upon the use of real estate either by the government or by private agreement. The government imposes restrictions and limitations by zoning laws, easements for public right of ways and utilities, native Hawaiian rights and building codes. Private entities such as homeowner and community associations imposes restrictions upon what an owner can build upon his property (separate and apart from zoning laws and building codes). Brokers and sales persons are required to inform a buyer of such restriction and limitations so that the buyer can make a decision whether he or she should buy a particular property. A buyer may have a claim against a broker or sales person where the buyer cannot build or use his or her property as intended because of restrictions and limitation he or she did not know.

In Hawaii, the types of problems and possible claims against brokers and sales persons are complex and numerous. Any serious problem arising from the sale or purchase of property should be examined by an attorney.

By: Glenn K. Sato 9/6/97

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